Urgent appointments
If you need urgent medical advice or treatment, please call us on 0161 740 9864 or visit the surgery in person. Our online consult system has a 24 hour turnaround. If your query is of a more urgent nature, please contact our reception team.
Urgent cases will be seen as soon as possible on the same day, with whichever doctor is available.
Routine appointments
To request a routine appointment in the next 7 days:
- phone us on 0161 740 9864 Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Patient Access
Online Consultations
Click here to complete the Online Consultation form. You DO NOT need to log in, simply complete the form, add your contact details to the form at the end and click SUBMIT. Online Consult functionality can only be used between Monday 8.00am and Friday 5.00pm.
Enhanced Access
The practice is pleased to offer access to GP, nurse and HCA appointments during the evenings and at weekends.
To book appointments ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice. The Clinician who sees you will have access to your medical record and can issue prescriptions if required.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
We have a high number of appointments that are not cancelled by the patients which costs the NHS a lot of money. Please can you inform the practice as soon as possible if you are unable to attend your appointment.
To cancel your appointment:
- phone us on 0161 740 9864, Monday to Friday from 8am to 6.30pm
- use your NHS account (through the NHS website or NHS App)
- using Patient Access
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you wish to request a home visit, please call us as early as possible preferably BEFORE 11am on the day on 0161 740 9864. Home visits may be requested either in person or by telephone. The triage Clinician will assess the clinical need for the visit, and we will let you know the outcome. Visits should only be requested for patients who are too ill to travel to the surgery.
Lady GP
Female GP is available every Wednesday.